Returns & Exchanges

At Al-Ikhsan Sports, we are committed to your satisfaction and provide a hassle-free return policy for items in original condition within 14 days of purchase. Whether you need a different size or a replacement for a faulty product, our team is here to ensure you stay in the game.

Return Process

• 1.
  Initiate Your Request

  Log into your Al-Ikhsan account, navigate to your order history, and select the items you wish to return or exchange along with the reason.

• 2.
  Pack the Gear

  Ensure the sports equipment or apparel is in its original packaging with all tags attached and include the original invoice or proof of purchase.

• 3.
  Ship or Drop-off

  Send your package to our central warehouse via your preferred courier or visit a designated Al-Ikhsan Sports retail outlet for an immediate exchange assessment.

• 4.
  Quality Check and Refund

  Once our team verifies the condition of the returned items, we will process your refund to the original payment method or issue store credit within 7-10 business days.